https://parkfarmneighbourhoodwatch.blogspot.com

Making it happen. Holding officialdom to account. Frank, fearless and free. THE DIGITAL NEIGHBOURHOOD WATCH BLOG. Join our conversation https://parkfarmneighbourhoodwatch.blogspot.com YOU MAY NOW VIEW PETERBOROUGH TRIBUNE OVER A SECURE WEB LINK: https://parkfarmneighbourhoodwatch.blogspot.com PASS IT ON!

PBROtrib PAGEview COUNTER excludes casual browsers scrolling through a selection of posts

Saturday, March 16, 2013

CABINET WANTS SECRET SESSION AND BRITISH GAS ( FINED £2.5 MILLION by OFGEM ) PUTS 'EXCLUSION' DEAL TO PCC


PBROtrib Exclusive


PCC CABINET MEETING
MONDAY 25 MARCH 2013, 10.00 AM
Bourges/Viersen Room - Town Hall
Contact – Alexander.daynes@peterborough.gov.uk, 01733 452447

The PCC Cabinet is seeking to exclude both Press and Public from parts of its next cabinet meeting, and for several very good reasons, in addition the PCC wants to enter into an exclusive no-competition 'strategic agreement' with British Gas part of CENTRICA. 

British Gas logoCould this be the very same gas company that had been fined £2.5m by Ofgem for failing to deal properly with customer complaints? Not a word of the massive fine, and the year long OFGEM investigation appears to be included in the document to be discussed by Cabinet, so we have included the excellent report carried by  The Guardian and links to a few of the supporting documents  The strategic agreement would also highlight /target vulnerable  customers including  the old, infirm, disabled, social housing and private landlords ...

The fine  follows a year-long investigation into the company which found it breached regulations on how energy companies should handle disputes. No wonder the dear leader Marco wants to keep that under his
cloak... .

http://democracy.peterborough.gov.uk/ieListDocuments.aspx?CId=116&MId=3001&Ver=4 


CLICK ON READ MORE ICON BELOW



The Strategic Partnership Agreement is not a contract for the supply of goods, works and
services, and the Public Contracts Regulations 2006 (as amended) (“the Regulations”) do
not therefore apply to it. Similarly, the Contract for procurement of ECO works would also
fall outside the Regulations, providing the works are fully funded by British Gas, because it
would then not be a contract for consideration.

9.2.2 The Strategic Partnering Agreement is a two year agreement to work together to identify
any projects relating to energy Green Deal, ECO and fuel efficiency. The intention is that
where a project is identified, the Council will consider the viability of the project (as well as
consider the procurement status of the contract) and run a procurement competition if
necessary. If a project is considered to be of interest and the procurement rules do not
apply, the Council’s role is limited to promotion of the scheme.

9.2.3 This relationship is designed to be exclusive, i.e. the Council is not permitted to promote similar projects in conjunction with another energy supplier. That said, a supplier is not prevented from making contact with residents in Peterborough directly.

9.2.4 The ECO works contract is one of the projects envisaged under the strategic agreement, in
light of British Gas’s Energy Company Obligation. The Council will not be paying for any of
the works carried out under this agreement; nor will the beneficiaries of the work (i.e. the
residents) be liable for the works carried out. It is not envisaged that other works will be
carried out to properties at the same time.

7. Strategic Partnering with British Gas*
145 - 150
EXCLUSION OF THE PRESS AND PUBLIC
In accordance with standing orders, Members are asked to determine whether the exempt
annex relating to item 6, Risk Based Verification Policy which, in accordance with
Paragraph 7 of Schedule 12(a) Part 1 of the Local Government Act 1972 contains
information relating to the prevention of crime, should be exempt and the press and public
excluded from the meeting when it is discussed, or whether the public interest in disclosing
this information outweighs the public interest in maintaining the exemption.
8. Risk Based Verification Policy*
151 - 174

http://www.ico.gov.uk/~/media/documents/decisionnotices/2008/FS_50144199.ashx 

Form The Guardian Newspaper   http://gu.com/p/3vzk4/tw
British Gas believes that its regulator is disproportionate in finding the company in breach of regulations relating to customer complaints. 
The energy company has been fined £2.5m by Ofgem for failing to deal properly with customer complaints. The fine follows a year-long investigation into the company which found it breached regulations on how energy companies should handle disputes. 
Ofgem found:
• British Gas failed to re-open complaints from customers who indicated they felt the matter was not resolved adequately.
• It failed to provide sufficient information to complainants about the energy ombudsman service.
• It failed to deal properly with complaints from micro-businesses because it had not implement the necessary processes and practices. 
Ofgem said the fine should be regarded as a warning that all energy companies must take complaint handling seriously and treat their customers fairly. Complaint handling by npower and EDF Energy is currently under scrutiny by the watchdog. 
A spokeswoman for British Gas said the company accepted the criticism about its handling of micro-business compaints. But the company felt that finding it in breach of rules for failing to provide adequate information to consumers about the energy ombudsman was "disproportionate to the mistake".  [Referece to the OFGEM fine is buried away on Page 1 right hand column http://www.centrica.com/files/pdf/centcr11_Stakeholder_matrix.pdf  
The spokeswoman said the company had failed to provide information in sufficient places about the ombudsman to customers making complaints, but added: "It didn't prevent anyone getting the redress they needed." 
In a statement, British Gas said: "At British Gas, we look after half the homes in Britain and we take great pride in our customer service. Recently, Consumer Focus awarded British Gas the top four-star rating for complaint handling and we've won European call centre of the year for the last two years. Therefore Ofgem's finding us in breach on a minor point when we have 16m accounts, is, we feel, totally disproportionate to the issue. 
"However, specifically for our micro-business customers, we acknowledge our service fell short of what they should expect from British Gas, for which we apologise. We knew we had an issue here which is why we flagged it to Ofgem. After a £4m investment, we are now confident we meet all of our regulatory requirements". 
Ofgem is also investigating Scottish Power, Scottish and Southern Energy, EDF Energy and npower for misselling and is carrying out two investigations into Scottish Power for potentially misleading marketing and the difference between its standard credit and direct debit tariffs.
Sarah Harrison, Ofgem's senior partner for sustainable development, said: "We warned the industry in March that we would be backing up our plans to reform the retail market with a tough approach to enforcement. This £2.5m fine against British Gas, and the other £10m of fines imposed on the energy industry so far this year, sends a clear message to energy companies that they must abide by the rules." 
Audrey Gallacher, director of energy at watchdog Consumer Focus, welcomed the fine: "Frustrating the attempts of customers to get complaints sorted out is unacceptable. It adds to the lack of trust in energy companies and it denies British Gas important insight into customer service problems. 
"The importance a company gives to solving customer complaints is a good indication of how much they value their customers. British Gas deserve some credit for being open about its failures and taking action to put them right. But the experience of its customers when they make a complaint in the future will be the real test." 
This is the second time this month British Gas has been fined by Ofgem. British Gas Business was penalised £1m after the regulator's investigation found the company had misreported the amount of electricity supplied under the government's renewables obligation. British Gas claims it spotted the problem – it said an over-reporting of the amount of renewable energy it was supplying caused by human error – and notified the regulator. 


Cllr. David Seaton comments: 
If you look at papers you will see exclusion relates to risk based verification policy – you highlight this below
 In accordance with standing orders, Members are asked to determine whether the exempt  annex relating to item 6, Risk Based Verification Policy
 You are barking up the wrong tree so suggest you print correction


David






POLICE 101, Emergency 999, Crimestoppers 0800 555 111 & PBOROtrib NEWSDESK 01733 345581, E&OE
Post a Comment

P'BORO TRIB. SEARCH ENGINE

LONDON EVENING STANDARD NEWSREEL

google83466ac7cb7103b1.html]

JULIAN BRAY AVIATION SECURITY NEWS 01733 345581 UK ISDN 01733 345020


UPDATES: Post are transmitted from a variety of remote sources, immediately published on servers in the USA, additions, updates and any corrections added later on the blog version only.


Editorial policy: WE DON'T CENSOR NEWS, we will however come down hard on lawbreakers, all forms of ASB - Anti Social Behaviour, and anyone or group who seek to disturb or disrupt our neighbourhoods and communities, or in anyway abuse, take unfair advantage or financially disadvantage our citizens. We support the Park Farm Neighbourhood Watch and digitally carry the messages from this independent Neighbourhood Watch Scheme.


We are openly but constructively critical of all political parties (actual and sham), pressure groups, overbearing 'jobsworths' and those who seek to waste public funds, abuse public office, ramp up expenses, BUY VOTES and/or engage in any form of directed or robotic voting.

Whilst accepting that many in Public Office perform a valuable service and make a worthwhile contribution, there are others who are frankly rubbish. Although Julian Bray is the editor, there are several Blog administrators / correspondents who actively contribute by remote transmission to this blog.

So it could be some days before the copy (content) is seen by the Editor and properly formatted. We consider all representations and correct any facts that are clearly deficient.




OUR HUMAN RIGHT TO LAMPOON AND CRITICISE POLITICIANS

THE HIGH COURT has ruled....People have a right to lampoon and criticise politicians and public officials under the Human Rights Act, the High Court has ruled.

We have the full High Court judgment, saved as a page on here. l

ampoon (lampoon) Pronunciation: /lamˈpuːn/ verb [with object] publicly criticize (someone or something) by using ridicule, irony, or sarcasm: the actor was lampooned by the press noun a speech or text lampooning someone or something: the magazine fired at God, Royalty, and politicians, using cartoons and lampoons.

Derivatives: lampooner noun lampoonery noun lampoonist noun Origin: mid 17th century: from French lampon, said to be from lampons 'let us drink' (used as a refrain), from lamper 'gulp down', nasalized form of laper 'to lap (liquid).

NUJ CODE OF CONDUCT

NUJ Code of Conduct

The NUJ's Code of Conduct has set out the main principles of British and Irish journalism since 1936.

The code is part of the rules and all journalists joining the union must sign that they will strive to adhere to the it.


Members of the National Union of Journalists are expected to abide by the following professional principles:

A journalist:

1 At all times upholds and defends the principle of media freedom, the right of freedom of expression and the right of the public to be informed

2 Strives to ensure that information disseminated is honestly conveyed, accurate and fair

3 Does her/his utmost to correct harmful inaccuracies

4 Differentiates between fact and opinion

5 Obtains material by honest, straightforward and open means, with the exception of investigations that are both overwhelmingly in the public interest and which involve evidence that cannot be obtained by straightforward means

6 Does nothing to intrude into anybody's private life, grief or distress unless justified by overriding consideration of the public interest

7 Protects the identity of sources who supply information in confidence and material gathered in the course of her/his work

8 Resists threats or any other inducements to influence, distort or suppress information and takes no unfair personal advantage of information gained in the course of her/his duties before the information is public knowledge

9 Produces no material likely to lead to hatred or discrimination on the grounds of a person's age, gender, race, colour, creed, legal status, disability, marital status, or sexual orientation

10 Does not by way of statement, voice or appearance endorse by advertisement any commercial product or service save for the promotion of her/his own work or of the medium by which she/he is employed

11 A journalist shall normally seek the consent of an appropriate adult when interviewing or photographing a child for a story about her/his welfare

12 Avoids plagiarism The NUJ believes a journalist has the right to refuse an assignment or be identified as the author of editorial that would break the letter or spirit of the code.

The NUJ will fully support any journalist disciplined for asserting her/his right to act according to the code

The NUJ logo is always a link to the home page.

(As modified at Delegate Meeting 2011)

PBROTRIB CHARTER


Rights Holder Charter
Version: January 2009 v.3
Introduction
This Rights Holder Charter (“Charter”) sets out the terms and conditions governing the relationship between Julian Bray, Park Farm Neighbourhood Watch blog entitled Peterborough Tribune (PBROTRIB) on the Blogger and other platforms, and an individual or company making a Contribution to PBROTRIB (“Rights Holder”). The purpose of this document is to ensure that the Charter terms are
incorporated into to all Contracts with each Rights Holder, so both parties areclear as to how PBROTRIB may use content. This Charter does not apply to content submitted:
· using a feature or interactive service that allows
the individual to upload to and display content on any of PBROTRIB websites
(including social sites), apps, WAP sites or any web address owned or operated
by PBROTRIB as may link to the terms accessible at
(User-Generated Content (“UGC”)); or
·
This Charter applies to all Rights Holder Contributions, except where the Rights Holder is already subject to a separate
written agreement with PBROTRIB in relation to Contributions, or where PBROTRIB
has agreed in writing to vary or amend the Charter due to exceptional circumstances. Formation of the Contract

By sending PBROTRIB a Contribution you are making
an offer to PBROTRIB to use the Contribution.’ PBROTRIB’s use of the
Contribution is acceptance of your offer and creates a Contract on the terms of this Charter. Submission of a Contribution by you is an acknowledgement that
you agree to the terms of this Charter. If you do not agree to the Charter you must email us as soon as possible to raise your objection and withdraw your
submitted Contribution, otherwise you will be deemed to have accepted the Charter terms.
Definitions
Contract: the agreement between PBROTRIB and the Rights Holder relating to the Contribution incorporating this Charter and the Special Terms (where applicable);
Contribution: material (written, audio, visual, video or audiovisual) created by the Rights Holder and will be
classified as either Material You Send Us or Material We Request From You;
Credit: for Material You Send Us “© [insert name of Rights Holder and Year]”;
Publication: means one or more publications owned or operated by PBROTRIB. Licence: the licence granted by the Rights Holder to PBROTRIB
as set out in the Licence sections of this Charter;
Personal Data: has the same meaning as provided in section 1 of the Data Protection Act 1998;
Material You Send Us: a Contribution as set out under the Material You Send Us paragraph;
Material We Request From You: A Contribution as set out under the Material We Request From You paragraph; Rights Holder: name of the of the individual or company which has created the relevant Contribution; Special Terms: written terms between PBROTRIB and the Rights Holder relating to the Contribution that are not set out in this Charter and/or vary this Charter; and User-Generated Content: content submitted by an individual through a feature that allows the individual to upload material to any of PBROTRIB websites or social sites.
Conflict with other Agreements: If there is any inconsistency between any of the provisions of this Charter and the Special Terms, the Special Terms shall prevail. To be clear, where no Special Terms are agreed in writing, the Charter will apply without variation. Sending us a Contribution –
The information Rights Holders please provide To PBROTRIB When sending us a Contribution, please provide the following information:
·
Your Full Name;
Your Full Address; and Your Contact Telephone Number and Email Address.

We will not be able to provide Credits where a
Rights Holder has not provided the relevant information.

Material You Send Us

Material You Send Us is a Contribution that is
received by PBROTRIB from a Rights Holder. The Contribution may be solicited or unsolicited. The following are examples of Material You Send Us:
PBROTRIB has seen the Rights Holders’ photograph on a third party website. PBROTRIB contacts the
Rights Holder and asks to use the photograph. (Solicited). A Rights Holder speculatively submits a range of photographs to and for PBROTRIB’s use. The Editor may or may not decide to use one or more of the photographs. (Unsolicited) Material You Send Us does not include UGC, Material We Request You To Send Us or material that is governed under any
other relationship between the Rights Holder and PBROTRIB. PBROTRIB is under no obligation to accept any Material You Send Us for review and if accepted for review is under no obligation to offer a Contract. Should PBROTRIB decide that it wishes to use the Contribution, it will be governed by the terms of this Charter. PBROTRIB is under no obligation to use the Contribution. If you wish to submit a speculative Contribution to us, please
contact the appropriate PBROTRIB title. Please note that PBROTRIB will not be able to acknowledge receipt of your Contribution and any submission is at the Rights Holder’s own risk.
Material You Send Us – Licence Terms
PBROTRIB believes that Material You Send Us is the
Rights Holder’s property and that the Rights Holder should not need to give up all its rights for the Contribution to be used by PBROTRIB. Therefore, by
sending us a Contribution, the Rights Holder grants the following irrevocable licence in perpetuity to PBROTRIB: The right to publish, reproduce, licence and sell the Contribution as part of the Publication throughout the world in the following formats:
-- the physical printed Publication;
-- in a replica layout in any electronic format of
the Publication;
-- on the website version of the Publication;
-- in any PBROTRIB apps delivering the Publication
to a reader; and
-- on any PBROTRIB social media pages.
-- The right to publish extracts or the whole of
the Publication (which may or may not include the Contribution) when promoting PBROTRIB’s business or subscriptions in media advertisement, show cards and other promotional aids. The Right to authorise The Newspaper Licensing Agency and similar reprographic rights organisations in other jurisdictions (“RROs”) to distribute or license the distribution of your Contribution throughout the world in any language(s) for RROs’ licensed acts and purposes as amended from time to time, and to keep available your Contribution through such RROs. The unlimited right to amend, edit, select, crop, retouch, add to or delete any part of the Contribution, in any format, whether electronic or otherwise, including the right to remove or amend any meta data associated with the Contribution.

The right to store the Contribution electronically.
In return for the licence granted in relation to the Material You Send Us, PBROTRIB will endeavour to provide the Credit with the Contribution. The licence granted to PBROTRIB shall survive any termination of the agreement between PBROTRIB and the
Rights Holder. Material We Request From You
Material We Request From You is a Contribution that
has specifically commissioned by PBROTRIB. PBROTRIB will contact a Rights Holder and
commission them to provide a Contribution in relation to a brief. An example of Material We Request From You is: PBROTRIB needs a photograph of a country building. PBROTRIB instructs the Rights Holder to attend the venue and take picture of the building. Material We Request From You does not include UGC, Material You Send Us or material that is governed under any other relationship between the Rights Holder and PBROTRIB . The Rights Holder will provide its own equipment and materials to fulfil its obligation for Material We Request From You. PBROTRIB is under no obligation to use the Contribution. Material We Request From You –
Assignment and Licence
PBROTRIB believes that Material We Request From You should be PBROTRIB ’s property as PBROTRIB has requested the Rights Holder’s services and instructed them to create the Contribution on its behalf. However, PBROTRIB acknowledges that the Right Holder may need a licence from PBROTRIB to
use the Contribution for limited purposes. Therefore, in submitting Material We Request From You to PBROTRIB , the Rights Holder assigns to PBROTRIB with full title, right and interest all existing and future intellectual property rights in the Contribution. In return, PBROTRIB will endeavour to give a Credit to the Rights Holder and PBROTRIB grants the Rights Holder a non-exclusive, non-transferable licence to use the Contribution in its own online and offline portfolio, provided that the following copyright notice is applied to the Contribution “©Peterborough
Tribune, used under limited licence”.
General notes about Rights: Any rights granted to PBROTRIB or the Rights Holder under this Charter shall survive termination of the Contract for any reason. Rights Holder Promises The Rights Holder promises: that it owns the Contribution and / or is (and will continue to be) authorised to grant the rights to PBROTRIB; nothing in the Contribution is blasphemous, discriminatory, defamatory, untrue, misleading or unlawful; that the Contribution complies with the NUJ Code of Professional Conduct and the Independent
Press Standards Organisations Editors’ regulations and Code of Practice; the Contribution does not contain any virus, Trojan horse, hidden computer software or similar; the Contribution does not infringe the intellectual property rights of any third party; where the Contribution contains Personal Data, all
the necessary consents in compliance with the Data Protection Act 1998 have been obtained; where the Contribution contains images of children under the age of 16, written parental consent has been obtained and can be provided on request; and maintain and comply with, at all times, the highest ethical standards in the preparation, creation and delivery of the Contribution.
Complaints In the event that a complaint is raised in relation to a Contribution, the Rights Holder agrees to co-operate fully with any internal or external investigation or process. Status. The Rights Holder is an independent contractor and nothing in the Charter shall render the Rights Holder an employee, worker,
agent or partner of PBROTRIB. The Rights Holder is responsible for any taxes/national insurance payable in relation to any services provided under the Charter.
Indemnity The Rights Holder shall keep PBROTRIB indemnified in full against all loss incurred or paid by PBROTRIB as a result of or in connection with any claim made against PBROTRIB by a third party:
arising out of, or in connection with the Contribution, to the extent that such claim arises out of the breach of this or any terms of this Charter (including any Special Terms); and for actual or alleged infringement of a third party's intellectual property rights arising out of, or in connection with the use of the Contribution except in so far as the claim arises as a result of changes made by PBROTRIB or a breach of the Licence by PBROTRIB.
Variation of the Charter No variation of any term of this Charter will be effective, unless it is set out in writing (letter, fax or email) and signed by
a relevant authorised representative of PBROTRIB. If you wish to submit a Contribution and are unable to agree with the terms of this Charter or if you
have any questions regarding this Charter, please contact a relevant authorised representative of the PBROTRIB publication.
Problems & Disputes In the event of a problem or dispute in relation to a Licence and/or in connection with this Charter, in the first instance the Rights Holder and the Editor will look to resolve the dispute amicably. Application of the Charter Unless otherwise agreed, this Charter shall be interpreted in accordance with the laws of England and Wales and English courts will have exclusive jurisdiction